Frequently Ask Questions
Below are frequently asked questions, you may find the answer for yourself.
💳 Payment & Security
Yes! Our website is SSL-secured, and all payment gateways are encrypted for maximum customer protection.
We accept all major credit/debit cards, PayPal, and secure checkout options. We’re working to add more local methods soon.
🚚 Shipping & Delivery
Once your order ships, you’ll receive a tracking number via email or SMS to monitor its delivery status. if you have tracking number go to Track your order.
U.S. orders typically arrive within 3–7 business days. International delivery takes 7–14 business days
Yes, Kibeb ships worldwide. Shipping costs and times vary based on your location and will be calculated at checkout.
🛍️ Ordering & Products
Absolutely! Please contact us for bulk pricing or to request custom orders for events, resale, or gifting.
We prioritize offering natural, organic, and chemical-free Ethiopian food items wherever possible. Each product lists its sourcing details.
Yes, most of our products are sourced directly from Ethiopia, supporting local artisans, farmers, and communities.
Kibeb offers authentic Ethiopian products including traditional foods, spices, coffee, clothing, handmade crafts, health items, and more.
